A zeroed subscription fee still shows on invoices

Last updated: June 19, 2026

Setting a plan's subscription fee (the recurring base amount) to zero does not remove it from invoices. It still appears as a line item at $0 on invoices generated after the change, rather than being dropped entirely.

One related setting to be aware of: whether an invoice containing only $0 amounts gets finalized at all is governed by the org-level finalize_zero_amount_invoice configuration. That is separate from how the zeroed fee renders as a line, but worth checking if the invoice in question would total zero.


This article reflects guidance drawn from customer case resolutions. It is not officially supported documentation and may not apply to all situations.