Billing

Why subscription ending_at fails with invalid_date when set to today

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Current usage returns zero for subscriptions with fixed charges

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Pending subscription cancelled when ending_at is set during a downgrade

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How to add a charge to one subscription without affecting other customers

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Lago's role in the French e-invoicing reform

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How to change billing_time on an active subscription

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Why total_amount_cents overstates a fee when credits are applied

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Why is my subscription's current usage higher than expected?

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How to update billing details on a paid invoice

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How cascade_updates interacts with plan overrides

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When to use a plan override vs a coupon to give a customer $0 pricing

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How to test overdue invoice behavior

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Why Anrok tax rates are wrong or missing on an invoice

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Why Lago shows 0% tax on invoice preview when the customer has no address (Anrok)

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Why a coupon shows both a percentage rate and an amount when only one should apply

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How to ensure a coupon is applied to a customer's first invoice

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What happens if the same coupon is applied to a customer twice

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The difference between once, recurring, and forever coupon frequency

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How to refund customers when credit note credits have no future invoices to apply to

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How to add a one-off fee alongside a draft subscription invoice

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Why you received an unexpected invoice when a subscription was terminated

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How to add your company logo to invoices in Lago

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Why Anrok fails to compute tax and what address format it requires

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405 method not allowed when voiding a credit note

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Why you can't switch a subscription's billing time between calendar and anniversary

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How invoice preview reflects spending minimums (charge-level and plan-level)

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Why is the minimum commitment not appearing as a line item on an invoice?

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Why can't I create a one-off invoice in draft state?

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When do price changes take effect on an active subscription

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Why are VAT rates applied differently to recurring charges on invoices?

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How a mid-cycle subscription upgrade is prorated and invoiced

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How to troubleshoot net_payment_term and grace period on mid-cycle changes

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How to migrate customers to a free plan without losing usage history

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Why duplicate subscriptions appear and how to resolve them

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How to recover missed invoices after an infrastructure outage

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Understanding credit note reasons and allocation in Lago

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How to add a new charge to a plan without resetting existing subscription overrides

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How to add manual fees to a draft invoice

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How to configure pay-in-advance billing with anniversary dates and pro-ration

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Filter override applies to new subscriptions instantly, but existing subscriptions update asynchronously

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Billing anchor cannot be changed after a subscription starts

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Why a mid-period charge override reprices the whole open period

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How to re-issue a finalized invoice with an amended company name or tax ID

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How to bill a customer in a non-default currency

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Why the tax settings page shows an error with an empty tax dropdown

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Why one invoice may settle while another stays unpaid after a combined collection attempt

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Why a mid-cycle upgrade keeps the anniversary date and pro-rates instead of starting a new billing month

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A zeroed subscription fee still shows on invoices

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Why switching a plan's subscription fee from advance to arrears requires a new plan

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How to add a footer, bank details, and other custom content to Lago invoices

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How to rename a charge or metric label on a Lago invoice

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How to remove the Powered by Lago watermark from invoices

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What you cannot change on a Lago invoice without editing the template (self-hosted)

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Are invoices processed in parallel or sequentially?

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How To Disable Invoice Emails For Specific Customers

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Why a customer's external_id can't be changed once it has subscriptions

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Why a customer's payment method change won't sync to Stripe

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Invoiced wallet transactions show as granted instead of purchased in exported data

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What a Prepaid line with an odd number of units on an invoice means

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Correcting VAT errors on issued invoices with void and regenerate

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Why credits_ongoing_balance can lag behind credits_balance after a paid top-up

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Why a subscription fixed charge shows future units after an update with apply_units_immediately false

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